Refund Policy
- Eligibility for Refunds: Refunds are applicable only for valid and approved cases as per our terms and conditions.
- Mode of Refunds: Refunds will be done only through the original mode of payment.
- Processing Time: Refunds will be processed within 10 to 45 days, depending on the issuing bank of the credit card.
- Non-Refundable Cases:
- Fees related to cancellations made outside the allowed time frame.
- Payments for services that have already been utilized.
- Return of Deposits: Deposits are subject to deduction if any penalties or service fees apply.
- Proof of Purchase: Refund requests must be accompanied by the original receipt or proof of purchase.
- Cancellation Guidelines: Cancellation requests must be submitted in writing via email to
info@carlinerental.com or through the online portal.
- Partial Refunds: In cases of partial service usage, refunds will be prorated based on the services utilized.
- Disputes and Resolution: Any disputes regarding refunds will be addressed through our customer service team.
- Changes to the Policy: We reserve the right to modify this Refund Policy at any time. Updates will be posted on our website.